Last Updated: May 5, 2025
Welcome to OniData.io ("OniData," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, applications, AI-powered financial analytics services, AI bots, Shopify application, and all other services provided by OniData (collectively, the "Services").
Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use any of our Services.
To access certain features of our Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and your business. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:
You agree to:
OniData offers various subscription plans for our Services, with different features, limitations, and pricing. The specific details of each subscription plan are described on our website and may be updated from time to time.
We may offer a free trial of our Services. Free trials are limited to one per user or business entity. At the end of the free trial period, you will be automatically charged for the subscription plan you selected unless you cancel before the trial period ends.
By subscribing to our Services, you agree to pay all fees applicable to your subscription plan. Unless otherwise stated:
Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. You can cancel your subscription at any time through your account settings or by contacting us at [email protected]. If you cancel, you can continue to use the Services until the end of your current billing period, but you will not receive a refund for the current billing period.
We reserve the right to change our subscription fees at any time. If we change the fees for your subscription, we will provide notice of the change on our website or by email, at least 30 days before the change takes effect. Your continued use of the Services after the fee change takes effect constitutes your agreement to pay the modified subscription fee.
Our Services include integration with the Shopify platform. By using our Shopify app, you authorize us to access and process data from your Shopify store in accordance with our Privacy Policy and these Terms.
Our use of the Shopify API is subject to the Shopify API Terms. You acknowledge that:
You agree to comply with Shopify's Terms of Service and all other applicable Shopify policies. You acknowledge that your use of Shopify's services is governed by your agreement with Shopify.
Our Services include AI-powered financial analytics, data analysis tools, and AI bots. These tools analyze your data to provide insights, recommendations, and automated assistance. You understand and agree that:
To improve our Services, we may use anonymized and aggregated data to train and refine our AI models. By using our Services, you acknowledge and agree that:
Our Services may include AI content generation features that create text, reports, or other content based on your data. You agree that:
You retain all rights to the data you provide to us or that we collect from your connected services (such as Shopify) on your behalf. By using our Services, you grant us a license to use your data as necessary to provide our Services to you, in accordance with our Privacy Policy and these Terms.
Our collection and use of personal information is governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your account credentials.
We will retain your data for as long as your account is active or as necessary to provide you with our Services. We may retain your data after you terminate your account to comply with legal obligations, resolve disputes, or enforce our agreements.
"User Content" refers to any information, data, text, files, or other materials that you upload, submit, or provide to our Services. You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display your User Content solely for the purpose of providing our Services to you.
You agree not to upload, submit, or provide any User Content that:
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
Our Services, including all content, features, functionality, software, AI models, algorithms, and design elements, are owned by OniData or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You agree not to copy, modify, create derivative works, reverse engineer, sell, or exploit any part of our Services without our express written permission.
If you provide us with feedback, suggestions, or ideas about our Services, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform your feedback for any purpose without compensation to you.
OniData, the OniData logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OniData or our affiliates. You may not use these marks without our prior written permission.
Our Services may integrate with or provide access to third-party services, such as Shopify, Google Analytics, Facebook, and other platforms. Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for the content, policies, or practices of any third-party services.
Our Services may use Google APIs. By using our Services, you agree to be bound by the Google API Terms of Service and the Google Privacy Policy.
If you connect our Services to Facebook or use our Facebook integrations, you agree to comply with Facebook's Terms of Service and Privacy Policy. You acknowledge that your use of Facebook's services is governed by your agreement with Facebook.
Our Services may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of these websites or their content. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVICES OR THE SERVERS THAT MAKE OUR SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO GUARANTEES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION PROVIDED THROUGH OUR SERVICES, INCLUDING AI-GENERATED INSIGHTS AND RECOMMENDATIONS.
Our Services provide financial analytics and insights based on your data. These analytics and insights are for informational purposes only and do not constitute financial, accounting, or legal advice. You should consult with qualified professionals before making any financial, accounting, or legal decisions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONIDATA, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
In no event will our aggregate liability to you for all claims arising from or related to our Services exceed the greater of (a) the amount you paid us for your use of our Services during the 12 months preceding the claim, or (b) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless OniData, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors from and against all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
These Terms will remain in effect until terminated by you or us.
You may terminate these Terms at any time by canceling your account and discontinuing use of our Services. You can cancel your account through your account settings or by contacting us at [email protected].
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach any of the provisions of these Terms. Upon termination, your right to use our Services will immediately cease.
Upon termination:
We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes to these Terms by posting the new Terms on our website or by sending you an email. Changes to these Terms will be effective when posted on our website or as otherwise stated in our notice. Your continued use of our Services after the changes take effect constitutes your acceptance of the new Terms.
We reserve the right to modify, suspend, or discontinue our Services (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our Services.
If you have any concerns or disputes about our Services, you agree to first try to resolve the dispute informally by contacting us at [email protected].
If you and OniData cannot resolve a dispute through informal resolution, all disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration. The arbitration will be conducted by a single arbitrator in accordance with the American Arbitration Association's rules for commercial arbitration, and will take place in Miami, Florida, USA.
YOU AND ONIDATA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court's jurisdiction and is pending only in that court.
These Terms and any dispute arising out of or related to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and OniData concerning our Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and OniData with respect to our Services.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without our consent shall be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of OniData.
We will not be liable for any failure or delay in our performance under these Terms due to any cause beyond our reasonable control, including acts of war, acts of God, earthquakes, floods, fires, civil unrest, strikes, lockouts, or labor shortages.
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: OniData Inc., Miami, FL, USA
OniData.io - Your trusted partner for AI-powered financial analytics