Last Updated: May 5, 2025
This document explains how you can request the deletion of your personal data from OniData. We are committed to respecting your privacy rights and complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and platform requirements from Shopify, Facebook, and other partners.
We have created this dedicated page to provide clear instructions on how to exercise your right to delete your personal data from our systems.
Depending on your location and applicable laws, you have the right to request the deletion of your personal data from our systems. This includes:
Please note that certain exceptions may apply to data deletion requests, particularly where we have a legal obligation to retain information (e.g., for tax purposes, fraud prevention, or to comply with other legal requirements).
If you have an OniData account, you can request data deletion in any of the following ways:
If you don't have an OniData account but believe we may have your personal data (e.g., if you've interacted with our website or services), you can request data deletion by:
If you've integrated OniData with your Shopify store, you can remove our app and associated data by:
Removing our app from your Shopify store will immediately revoke our access to your Shopify data. To ensure complete data deletion from our systems, please also submit a data deletion request through one of the methods described above.
If you've connected OniData to your Facebook account or Facebook Business, you can revoke access by:
This process will revoke our access to your Facebook data. To ensure complete data deletion from our systems, please also submit a data deletion request through one of the methods described above.
If you've connected OniData to your Google account or Google services, you can revoke access by:
This process will revoke our access to your Google data. To ensure complete data deletion from our systems, please also submit a data deletion request through one of the methods described above.
To protect your privacy and security, we will verify your identity before processing your data deletion request. The verification process typically includes:
After we verify your identity and confirm your request:
When we process your data deletion request, we will delete:
In some cases, we may need to retain certain information even after processing your deletion request, including:
Any retained information will be handled in accordance with our Privacy Policy.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. Under the CCPA, you have the right to request that we delete any of your personal information that we have collected about you and retained, subject to certain exceptions.
To submit a deletion request under the CCPA, please use any of the methods described in Section 3 above. We will verify your request using the procedures described in Section 5.1. We will not discriminate against you for exercising any of your CCPA rights.
If you are a resident of the European Economic Area (EEA), you have the right to erasure (or the "right to be forgotten") under the General Data Protection Regulation (GDPR). This gives you the right to request the deletion of your personal data without undue delay where one of the following grounds applies:
To exercise your right to erasure under the GDPR, please use any of the methods described in Section 3 above.
In compliance with Facebook's Platform Terms, we provide the following methods for users to request deletion of data we've collected through Facebook integration:
When you request deletion of your Facebook data, we will delete all personal information obtained through the Facebook platform within 30 days of receiving your request.
OniData is also compliant with Facebook's Data Deletion Request Callback (DDRC) system. When you delete the OniData App from your Facebook settings, Facebook will automatically notify us to delete your data.
If you have any questions about data deletion or need assistance with submitting a deletion request, please contact us at:
Email: [email protected]
Address: OniData Inc., Miami, FL, USA
We may update these data deletion instructions from time to time to reflect changes in our practices or legal requirements. When we update these instructions, we will post the updated version on this page and update the "Last Updated" date at the top of this page.
Privacy Policy | Terms of Service
OniData.io - Your trusted partner for AI-powered financial analytics